Who we are

Your partners in healthcare systems management.

We are a team of medical, marketing, and business management experts who customize business strategies for healthcare providers. Together, we improve clinical and health systems, enhance leadership and development, and streamline payment plans.

Healthcare professionals

Meet the team.

We are clinical consultants, executive coaching consultants, and operations managers with over 100 years of experience in all aspects of healthcare management.

Karen Blount

President

Karen Blount

President

Karen is an experienced healthcare professional with more than 30 years of hospital and health plan experience, including with experience in Compliance with JCAHO and NCQA Standards, and in her consulting practice she has 6 years of experience, in the area of medicaid redesign, Care management, Operational turnaround, Improving care for the Behavioral Health Population. With previous leadership functions at academic medical centers, women and children’s hospitals, and health plan facilities, Karen relies on her extensive industry experience to work with others in the field. A former hospital president, Magnet chief nursing executive, and health plan vice president in her own right, Karen knows how to make the most meaningful impact in any healthcare setting.

Danielle Blount

Director, Business Development & Marketing

Danielle Blount

Director, Business Development & Marketing

Danielle works with business leaders to manage projects, strategize content plans, and spearhead business development initiatives that deliver demonstrable results. With a background in business, nonprofit, and grant administration and a special focus on project management, Danielle helps clients stay on point and exceed expectations.

Other members.

We’re always working with other top notch professionals to bring you the right experience needed for every project.

Joy Hoffman

Senior Market Manager

Joy Hoffman

Senior Market Manager

Joy is a proven marketing professional with more than 15 years of experience in various leadership roles, such as marketing manager, marketing director, global marketing director, and virtual chief marketing officer. Joy also leverages her many more years of global sales and marketing experience to help B2B businesses to promote operational growth, develop financial plans, coordinate communications, and execute marketing strategies.

Denise Herkey-Jarosch

Manager

Denise Herkey-Jarosch

Manager

Luanne has 34 years of experience leading projects and personnel at various healthcare organizations across Western New York. As a seasoned medical professional committed to improving the health and happiness of members in our community, Luanne is proud to have served in many high-level positions in the field of medicine, such as: director of maternal and neonatal services at Women’s and Children’s Hospital, Vice President and Chief Nursing Officer at Kaleida Health, and adjunct professor of nursing leadership at Daemon College, among several other distinguished roles. Karen’s decades of expertise in Healthcare Cover Operations, budgeting, strategic planning, hiring employees, and business communications.

Contact

Let’s connect.

Are you a healthcare leader who wants to improve processes at your organization? Let’s put a plan in place.